Is NYRA insane?

At post time of the first leg of a pick 5 with 3 of the 5 races on turf, NYRA announces that all turf races are switching to dirt. Do you think they announce that they are delaying this post to get scratches or tell people how the turf races in their tickets will be handled? ZERO. ZERO. They just announce that they are announcing for the first time that the last three races are coming off the turf and this race will go off as scheduled.

I was fortunate enough to be able to cancel my pick 5 ticket. I will be apoplectic if they make the turf races ALL win. They made the announcement before. I had my ticket in. Usually, they are not all win in that situation.

This is complete and total chaos. How can they expect people to bet when they change the bet with no warning and no information and no explanation moments before the bet starts.