I think this is related to how information on Pick-N (4-6) tickets is reported to the host track. From what I have heard and read, because of computer/network limitations, complete information on all the tickets is not reported to the host track when the pool closes. Rather, the complete info on tickets remaining live is reported just before the last leg. With the outage, this information would not have been able to get through on a timely basis. For more info, check out this thread from Pat Cummings on Twitter:

https://twitter.com/PatCummingsNTA/status/1766859196719403029